Fatality management is the ability to coordinate with other organizations (e.g., law enforcement, healthcare, emergency management, and medical examiner/coroner) to ensure the proper recovery, handling, identi cation, transportation, tracking, storage, and disposal of human remains and personal e ects; certify cause of death; and facilitate access to mental/ behavioral health services to the family members, responders, and survivors of an incident.
Mass care is the ability to coordinate with partner agencies to address the public health, medical, and mental/ behavioral health needs of those impacted by an incident at a congregate location. This capability includes the coordination of ongoing surveillance and assessment to ensure that health needs continue to be met as the incident evolves.
Medical surge is the ability to provide adequate medical evaluation and care during events that exceed the limits of the normal medical infrastructure of an a ected community. It encompasses the ability of the healthcare system to survive a hazard impact and maintain or rapidly recover operations that were compromised.
Volunteer management is the ability to coordinate the identi cation, recruitment, registration, credential veri cation, training, and engagement of volunteers to support the jurisdictional public health agency’s response to incidents of public health signi cance.